Customer must dispute any fees within thirty (30) days of the due date. Past due amounts over thirty (30) days are subject to a finance charge of 1.5% per month (or the highest rate permitted by law). Customer will be responsible for all reasonable expenses (including attorneys’ fees) incurred by Hivemappers in collecting past due amounts. If Customer’s fees are past due, Hivemapper’s store may suspend the Services.


Products must be returned in their original condition with all packaging, accessories, and manuals. They must be unopened and unused. Customers will be responsible for any shipping costs in returning goods unless they are proven to be faulty. Please contact us at if you wish to return your device.



Crypto refunds

If you pay via Crypto, we are only able to provide a refund for the total amount that you paid in the original currency that you used to play with.


Please be aware, we are not liable and can not be held responsible if the selected currency goes up or down in value at the time that we process the refund request for you. While you would receive the same amount in the original crypto currency used to pay with, the value of that currency may decrease or increase due to the natural volatility of cryptocurrencies.